Privacy Policy
Effective date 3/15/2024
Wahoo Plumbing LLC, DBA Wahoo Plumbing
A. Introduction
Wahoo Plumbing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request services, or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Service address
Details related to service requests or inquiries
We may also collect limited non-personal information automatically, such as browser type or website usage data, to improve our services.
How We Use Your Information
We use the information collected to:
Provide and manage plumbing services
Schedule appointments and respond to inquiries
Send service-related communications
Improve customer experience and business operations
We do not use your information for purposes unrelated to our services.
Text Messaging & Mobile Information
If you provide your phone number and affirmatively consent, Wahoo Plumbing may send text messages related to service appointments, reminders, updates, and responses to inquiries. If you separately opt in, you may also receive promotional or marketing messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers that support business operations (such as customer service or messaging delivery) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP.
How We Share Information
We do not sell, rent, or trade personal information.
We may share information only with trusted service providers who assist with business operations such as scheduling, customer support, website hosting, or communication tools. These providers are permitted to use information only to perform services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may:
Request access to or correction of your personal information
Opt out of text message communications
Contact us with questions regarding your information
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
Wahoo Plumbing
5848 Paddock Way
(850) 418-7048
